Introduction to Privacy Policy

This Privacy Policy outlines how we handle personal data collected from users of our website.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

User Rights

Users may request access to their data, correction of inaccuracies, or deletion of their information.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

We will respond to requests for exercising rights within the timeframe mandated by law.

Requests regarding user rights will be addressed in accordance with applicable legal requirements.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Data retention periods are determined based on the necessity for processing and legal requirements.
Policy Updates

Policy Updates

Users will be informed of updates to this policy that may affect their rights or data handling practices.

We will notify users of significant changes to this policy through appropriate communication channels.
01

Data Collection Practices

We may collect personal information such as names, email addresses, and usage data to enhance user experience and fulfill service requests.

The categories of data collected depend on user interactions with our website.
02

Sources of Data

We collect data from users who voluntarily provide it, as well as data generated through their use of our services.

Data is obtained directly from users when they provide information through forms or other interactions.
03

Types of Cookies Used

We use cookies to improve user experience, analyze website traffic, and personalize content.

Cookies may be classified as session cookies or persistent cookies based on their duration.
04

Cookie Management

Cookies can be disabled or deleted through browser settings, which may affect website functionality.

Users can manage cookie preferences through their browser settings to control data collection.
Privacy Office

Contact Information

Contact Email
Contact Number
+27 15 039 1011
Postal Address
4 Oldfield Road, Sea Point, Cape Town, 8005
General Inquiries
01
Processing purpose

Purposes of Data Processing

We use personal data to provide services, improve user experience, and communicate with users.

Personal data is processed for specific, legitimate purposes as outlined in this policy.
02
Third-party sharing

Data Sharing with Partners

We may share data with trusted partners who assist us in providing services while adhering to privacy standards.

Third parties receiving personal data are required to maintain confidentiality and use it only for specified purposes.